Communication (JSS 3- Business Studies Lesson Note: First Term, Week Eight)

Week Eight

Subject: Business Studies
Class: JSS 3
Week of the First Term: 8th Week
Topic: Communication
Sub-Topic: (1) Meaning and Means of Communication (2) Importance of Communication in Business

Objectives:
At the end of the lesson, students should be able to:

1. Define communication and identify various means of communication.
2. Explain the significance of effective communication in business operations.
3. Discuss the barriers to communication and suggest ways to overcome them.

Entry Behaviour:
Students should have some understanding of how communication occurs in everyday life, including personal interactions and media use.

Instructional Materials:

1. Textbook: Spectrum Business Studies for JSS 3 Workbook.
2. Visual aids: Charts or diagrams illustrating types of communication.
3. Examples of effective and ineffective business communications (e.g., emails, memos).

Reference Materials 

1. Inanga, E. L., Ojo, E. C., & Mustafa, A. (2017). Spectrum Business Studies for JSS 3 Workbook (BEC Edition). Spectrum Books Limited. Lagos.
2. Ehiametalor, E. T., Osu-Nwufo, K. O., Makeri-Yahaya, G. I., & Oladunjoye, T. G. (2017). Wabp Junior Secondary Business Studies Book 3. West African Book. Lagos.

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Content 

Meaning and Means of Communication:
Communication is the process of sharing information, ideas, thoughts, or feelings between individuals or groups. It can occur through various means, including:

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• Verbal Communication: Speaking or writing to convey messages.
• Non-Verbal Communication: Body language, gestures, facial expressions.
• Visual Communication: Using images, graphs, and charts to represent information.
• Digital Communication: Emails, social media, and instant messaging platforms.

Importance of Communication in Business:
Effective communication is crucial for businesses for several reasons:

• Facilitates Decision-Making: Clear communication allows for better understanding and faster decision-making.
• Enhances Team Collaboration: Good communication fosters teamwork and collaboration among employees.
• Improves Customer Relationships: Effective communication helps in understanding customer needs and enhancing satisfaction.
• Prevents Misunderstandings: Clear communication reduces the chances of errors and misinterpretations in business operations.

Step 1: Introduction

Lesson Presentation (Step-by-Step Procedure)

Others removed.